FAQ
FAQ
Download the Android app here or by searching the Play Store for PINES Georgia from your Android phone.
Download the iPhone app here or by searching the iPhone App Store for PINES Georgia from your Apple iPhone.
The PINES library app is available for both Android and Apple smartphones. With the PINES app, you can review the items you have checked out, renew items, search the statewide library catalog, and place items on hold for pickup.
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The Chestatee Region describes the scenic area surrounding the Chestatee River in North Georgia. The river itself runs from northeastern Lumpkin County, through Dahlonega, and under the northern endpoint of Georgia 400. It originally continued past the southern corner of the county, forming the entire eastern border of southern Dawson County. Our library system contains the two counties which encapsulate this territory: Lumpkin County and Dawson County.
For full addresses and Google Map information, please see our Locations Tab.
We currently have two branches open to assist patrons on Saturdays.
The Dawson County Library Branch and the Lumpkin County Library Branch are open Saturdays from 9:00am-2:30pm.
The Dawson County Library Branch and the Lumpkin County Library Branch are open Saturdays from 9:00am-2:30pm.
PINES fines may be paid at any participating library. If the patron's home library is configured to accept
online credit card payments, then that patron may also log in to the “My Account” section of the OPAC
and pay their bills online.
We are happy to accept credit card payments through the PINES system for all branches of the Chestatee Regional Library System. Should you wish to pay your overdue fees online, simply Login to your PINES Account. You can do this by accessing the "My Account" tab on our website.
This will direct you to the PINES Login page. Please use your library card and password to log in to your account.
After logging in you will be able to easily view and pay any outstanding fines or fees you may have accrued.
Please feel free to contact your local library branch with any questions or concerns.
online credit card payments, then that patron may also log in to the “My Account” section of the OPAC
and pay their bills online.
We are happy to accept credit card payments through the PINES system for all branches of the Chestatee Regional Library System. Should you wish to pay your overdue fees online, simply Login to your PINES Account. You can do this by accessing the "My Account" tab on our website.
This will direct you to the PINES Login page. Please use your library card and password to log in to your account.
After logging in you will be able to easily view and pay any outstanding fines or fees you may have accrued.
Please feel free to contact your local library branch with any questions or concerns.
Unfortunately, due to the immense popularity of the Zoo Pass Program we are unable to place a hold or process a renewal on the Zoo Pass DVD.
There's more than one way to keep access to all of the products and services we have to offer.
In Person
Simply stop by one of our branches with your Photo ID and Proof of Address. We would be happy to update your account while you're visiting.
Online
Thirty days before your library card is set to expire a button will appear on your PINES Account. If you have an active account with no fines or blocks, this button allows you to renew online. If your address has changed, the renewal is temporary (up to thirty days), at which time you will need to bring new proof of address into a library branch for verification. If your address has not changed, one push of the digital button renews your library card. Simple!
In Person
Simply stop by one of our branches with your Photo ID and Proof of Address. We would be happy to update your account while you're visiting.
Online
Thirty days before your library card is set to expire a button will appear on your PINES Account. If you have an active account with no fines or blocks, this button allows you to renew online. If your address has changed, the renewal is temporary (up to thirty days), at which time you will need to bring new proof of address into a library branch for verification. If your address has not changed, one push of the digital button renews your library card. Simple!
No! Of course, we encourage all of our Patrons within the PINES system to obtain a Library Card. However, our Library Staff are able to assist you with a Temporary Pass for our Computers should you require one.
Per PINES Library standards: Items placed on hold will be kept on the holds shelf for a maximum of seven (7) open business days before being returned to the owning library or forwarded to the next person waiting in line for a hold.
You can find a full list of our available Document Services and associated costs here.
With Libby, you can borrow free ebooks, digital audiobooks, and magazines from your library. All you need is a library card.
Watch the getting started video
Step 1
Download or open Libby on your device:
Step 2
In Libby, follow the prompts to find your library and sign in with a library card.
Step 3
Browse your library's catalog and borrow a title.
Your selection will vary based on your library, since each library chooses what titles and formats to offer in Libby.
Step 4
Borrowed titles appear on your Shelf Shelf, in the navigation footer and download to the app automatically when you're connected to Wi-Fi, so you can read them when you're offline.
On your Shelf, tap loans at the top of the screen. From there, you can:
Watch the getting started video
Step 1
Download or open Libby on your device:
- iOS devices: Apple App Store
- Android devices: Google Play
- Amazon Fire tablets: Amazon Appstore
- Windows, Mac, and Chromebooks: libbyapp.com
Step 2
In Libby, follow the prompts to find your library and sign in with a library card.
Step 3
Browse your library's catalog and borrow a title.
Your selection will vary based on your library, since each library chooses what titles and formats to offer in Libby.
Step 4
Borrowed titles appear on your Shelf Shelf, in the navigation footer and download to the app automatically when you're connected to Wi-Fi, so you can read them when you're offline.
On your Shelf, tap loans at the top of the screen. From there, you can:
Tap Read With... to choose where you'd like to read the book (Kindle or Libby), then finish sending to Kindle (U.S. libraries only) or start reading in Libby.- Tap Open In Libby, Open Magazine, or Open Audiobook to start reading or listening in the app.
- Tap Manage Loan to see options like Renew and Return.
Download the Android app here or by searching the Play Store for PINES Georgia from your Android phone.Download the iPhone app here or by searching the iPhone App Store for PINES Georgia from your Apple iPhone.The PINES library app is available for both Android and Apple smartphones. With the PINES app, you can review the items you have checked out, renew items, search the statewide library catalog, and place items on hold for pickup.
New: Online Interactive Tutorial
We have created a new, interactive tutorial that will help you to become an expert at using the PINES catalog! You can go through each lesson in order, or you can use the menu at the right side of the page to go to a specific topic.
Get Started Now!
We have created a new, interactive tutorial that will help you to become an expert at using the PINES catalog! You can go through each lesson in order, or you can use the menu at the right side of the page to go to a specific topic.
Get Started Now!
We have something for everyone here at the Chestatee Regional Library System. From Book Clubs to Tech Tutorials, from Live Animals to 3D Printed Pets, we have Programs that will open up your world to vibrant new experiences and education for the modern era.
Want to get started? Check out our Calendar or the Programming & Events tab.
Want to get started? Check out our Calendar or the Programming & Events tab.
The Chestatee Region describes the scenic area surrounding the Chestatee River in North Georgia. The river itself runs from northeastern Lumpkin County, through Dahlonega, and under the northern endpoint of Georgia 400. It originally continued past the southern corner of the county, forming the entire eastern border of southern Dawson County. Our library system contains the two counties which encapsulate this territory: Lumpkin County and Dawson County. For full addresses and Google Map information, please see our Locations Tab.